[Overview] : Southwest Airlines Cancellation and Refund Policy

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Posted By: Hintguys

What is Southwest Airlines' cancellation policy?

Southwest's airline cancellation policy offers passengers free cancellation and additional cancellation charges, according to its cancellation policy. Complete, detailed highlights about the Southwest Cancellation Policy are here: 

  • Anytime a business-class ticket gets canceled, you are eligible to get a full refund. Interestingly, you can reuse it as well. 
  • Cancellations made within 24 hours of booking online, by phone, or via application; entitled to no cancellation charges. 
  • Tickets purchased from points; after cancellation, points will be transferred to your account.

What is Southwest Airlines refund policy? 

Passengers are advised to know about the Southwest refund policy before canceling the ticket. The Southwest Refund Policy is stated below: 

  • Tickets like business or anytime tickets will be entitled to a full refund. 
  • Tickets like Wanna Get Away and Wanna Get Away Plus are not eligible for a refund. Instead, the value of this ticket can be used as Flight credit or Transferrable flight credit. 

What to do if your Southwest flight gets canceled? 

The situation gets complex when the Southwest flight gets canceled. But do not worry; here are a few options that passengers can opt for: 

  • Request for a refund: Reach out to Southwest and ask for a refund. If your ticket is eligible, you will get a refund soon. 
  • Contact the customer agent at Southwest: Talk with the customer service agents by phone; this is the fastest medium to communicate with them regarding your cancellation. 
  • Book the next flight as soon as possible: Most of the time, the airlines make a booking for the next flight immediately. 

How much does it cost to change a flight on Southwest?

Southwest flight change costs depend on the type of flight you have booked. If there is a difference between the cost of the previous flight and the new flight itinerary, you have to pay the fare difference, and another service charge will be deducted per the policy. 

How do I rebook a canceled Southwest flight? 

Cancellation can be done in two stages, and the rebooking will depend on the below-mentioned steps: 

  • Cancellation before the trip: Southwest notifies you prior, giving you a 14-day window where you can amend your flight without paying extra charges. 
  • Cancellation during the trip: During the trip, if Southwest cancels the flight, then you are advised to contact the gate agent or customer service agent to book the available flight.  

How do I request reimbursement from Southwest? 

To get the reimbursement from Southwest, a passenger can easily place a call on the helpline number of Southwest Airlines. Request at Southwest Airlines Phone number 1-800-435-9792, and there, an executive will talk with you regarding your reimbursement. You will get the attention of the executive over the phone and immediately share the problem you are facing. The agent may need your flight-related details to look at the reimbursement. Soon, the agent will connect with you. 

How long does it take to cancel a Southwest flight? 

Due to an emergency, passengers may cancel their scheduled flight. The Southwest Airlines cancellation fees depend on the cancellation policy of Southwest. If a passenger cancels their booked ticket when there is time, at least more than 10 minutes before the takeoff, they will not be charged a single penny. However, the refund process depends on what kind of ticket you purchased. 

How do I contact Southwest for a refund? 

Passengers can easily request a refund with Southwest. However, if the passenger is entitled to get the refund or not, that will be decided according to the Southwest refund policy. To get a refund, passengers can send an email online by visiting the Email Us link of the airline. Mention all the flight-related details to speed up the refund process, and soon, you will be notified if you will get the refund or not.  

Passengers need to dial the Southwest phone number to get a refund from the Southwest. Southwest Airlines Customer Service is always available to assist passengers with their problems. Passengers can reach the nearest office of Southwest Airlines and ask for a refund. 

Can I cancel my Southwest flight without penalty?

Yes, you can cancel your Southwest flight without penalty. As per the Southwest Airlines cancellation policyyou are entitled to free cancellation without penalty if you cancel the flight within 24 hours of your reservation. On the other hand, if you can cancel the flight after 24 hours of reservation, you are entitled to pay the cancellation fees or penalty, email online

Suppose the flight was canceled by the airline due to exceptional scenarios such as technical issues or weather conditions. In that case, you can get the money without deducting the cancellation penalty.

Can I receive a refund after a successful cancellation?

Yes, you can receive a full refund after the cancellation because, as per the Southwest refund policyyou can apply for the refund within 24 hours of booking cancellation and get the money back to your account. 

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