[ABOUT]: What is Turkish Airlines Cancellation and Refund Policy?

If your plan is canceled or changed due to uncertainty or any serious medical conditions, unfortunately, you need to cancel the booking and request a refund to get the value of the canceled flight ticket. We recommend that travelers check the terms and conditions of the change or cancellation policy of the airline, which you will find in the following information. 

What is Turkish Airlines' refund policy?

Passengers about to cancel the booking must know the rules of Turkish Airlines' refund policy to understand under which conditions the airline deducts the cancellation charges from the refund value. Read the following information:

• Turkish Airlines does not refund the additional service fee under any conditions.
• Passengers are not supposed to get any refund for the canceled flight tickets within 24 hours of the scheduled domestic as well as international flight departure.
• For cancellations made before 12 hours of the flight departure time, the airline is supposed to deduct the TRY525 from the refund amount. The service fee will be refunded, but there are a few fare classes (Q/T/L/V/P/W/U) that are non-refundable.
• In this case, if the flight right is not used, Turkish Airlines does not provide a refund after the flight; however, the additional service fee will be refunded.

What is Turkish Airlines' cancellation policy?

To understand the essential points of the Turkish Airlines cancellation policy, you should read the following data, as it provides all the details under which circumstances passengers may be required to pay the charges. 

• Travelers should cancel the ticket within 24 hours of purchase to avoid the charges.
• If you make a cancellation request before 12 hours of the departure time, then the passengers are liable to pay the cancellation fee.
• These cancellation rules apply to connecting flights between Turkish Airlines and AnadoluJet Flights.
• The airline will take at least seven days to credit the refund for the canceled flight ticket for the payments made through the card.

What is the 24-hour cancellation policy?

In some cases, it is quite feasible that the passenger wants to cancel their entire flight trip, which could be a cause that occurred due to some reasons such as last-minute medical emergency or cancelation due to lousy weather conditions. However, in situations like this, if you need to get along with the cancelation process, then in reference to that, you should read the following section to collect information about Turkish Airlines cancellation policy first and then accordingly proceed forward for the ticket cancelation procedure and other everyday assistance as per your convenience. 

• In accordance with the 24-hour cancelation policy at Turkish Airlines, passengers are given the option to get full refunds, and you will receive full refunds. 
• However, if you cancel a ticket after 24 hours of purchase, you will pay the cancellation charges and receive the rest of the ticket's amount. 
• However, if your flight is delayed at Turkish Airlines, you are eligible for full refunds under conditions like this, and you can easily redeem for full refunds. 
• In odd cases where the airline cancels your ticket before 24 hours of scheduled departure, you are also eligible to receive complete refunds under such conditions. 

Does Turkish Airlines have a free cancellation policy?

Yes, Turkish Airlines does provide free cancellation only for requests made within 24 hours of purchase and with seven days left in departure time. This is applicable for both domestic and international flights.

How can I get a refund from Turkish Airlines?

Passengers can claim a refund for the canceled flight ticket by dialing the Turkish Airlines customer service number 1800-874-8875 and asking the agent to cancel the booking. After that, you can request a refund by sharing essential details. Otherwise, you can fill out the online refund form available on the Turkish Airlines website.

How long does it take to get a refund from Turkish Airlines?

Generally, Turkish Airlines takes a maximum of seven days to refund the ticket value for payments made via card and online methods. However, for the tickets purchased through cash and check, the refund will be initiated within 20 business days.

How do I know if my airline ticket is refundable or not?

To know if the booked flight tickets are refundable or not, you should check the Turkish Airlines refund policy, which provides details about ticket eligibility.

What rights do I have for my canceled flight?

In terms of flight ticket cancelation in Turkish, the first right given to the passenger is going to get a full refund, which is going to be as per the Turkish Airlines refund policy, and in terms you are going to gather more guidance than you are eligible with the option to get expert assistance in accordance to cancel ticket and get refunds. 

How do I contact Turkish Airlines customer service?

At times, if you wish to cancel your Turkish Airlines itinerary, you can use the online steps to proceed. However, sometimes, canceling the ticket online may cause you confusion, so under such circumstances, the next most reliable option to pick for help is Turkish Airlines customer service. Once you start the call procedure, you will engage with a customer representative for help. 

• Dial the Turkish Airlines customer care telephone number 1-800-874-8875
• Now, head with the call prompts and select the language to understand commands better. 
• Next, pick the option leading to ticket cancelation and refund processes. 
• Furthermore, you might have to mention the ticket PNR number and other necessary details. 
• Automatically, your call will now get transmitted to the customer service representative helpdesk. 
• Finally, the call is connected with a customer representative, who will then assist you with ticket cancellation. 

How do I make a claim?

The process for claiming the Turkish Airlines ticket is accessible at the airline's official website. So, in case you need to follow the claim procedure, you can use the online prompts mentioned below. 

• Go to the official website of Turkish Airlines and log in to the account 
• Further, tap over the Contact Us tab. Here, select the claim form button and mention all the necessary details. 
• You will first choose the claimed reason and describe it within 1000 characters.
• Next, complete the further form with the remaining basic details, and at last, tap over the submit button.