Does Vueling Refund Money?

blog banner

Posted By: Sofia Jonas

Most of the passengers are scared of canceling their flight tickets. But if you have booked your ticket with Vueling, then you do not need to worry. The process of cancellation, refund, and compensation is mainly designed to assist the passengers in their difficult situation.  A passenger can get help from the customer service of Vueling and solve their problem with ease. To know more about Vueling's cancellation policy, refund policy, and flight compensation, one can read this post and do accordingly.  

What is the Vueling Flight Cancellation Policy?

The key highlights of the Vueling Flight Cancellation Policy are here: 

  • A ticket is not entitled to a refund if it has crossed its expiry date. 
  • No need to pay the cancellation amount if a passenger has Cancellation Insurance Coverage. 
  • No cancellation charge will be asked if a passenger cancels their ticket within 48 hours (refundable or non-refundable). 
  • If a passenger purchases the ticket from an unauthorized platform, then the passenger will not get any refund even if they cancel within 24 hours of purchase. 

What is the Vueling Flight Refund Policy? 

Major points of the Vueling Flight Refund Policy are mentioned below: 

  • Flights canceled before two days from the departure are entitled to get a refund. 
  • Vueling considers tickets for a refund only purchased from the authorized platform. 
  • Passengers receive a total refund if the cancellation is done by the airline. 
  • In medical emergencies, if the flight is canceled, passengers will get a full refund. 

Vueling Flight Delay Compensation 

The dependency of delay compensation is upon the time of the arrival of the flight. The Vueling Flight Compensation is mentioned in the following lines: 

  • The compensation amount will be EUR 250 for the flight length up to 1500 Km
  • If the flight length is between 1501 and 3500 km, then the delay compensation will be equal to 400 EUR. 
  • Vueling offers 600 EUR as delay compensation for a flight length of more than 3500 Km. 

Vueling Flight Cancellation Compensation 

The Vueling flight cancellation compensation depends upon the flight length. Some of the major compensation details are here; have a look: 

  • Compensation will be 250 EUR if the flight length is not more than 1500 km. 
  • An amount of 400 EUR will be paid to passengers if the flight length is between 1500 and 3500 Km. 
  • For the flight length which exceeds 3500Km are entitled to get 600 EUR. 

How do I get my money back from Vueling?

Vueling has a customer service team that ensures assisting the passengers in solving their problems related to the flight. The customer services of Vueling are top-notch; however, in certain conditions, if you want to cancel your flight, then you can easily cancel the ticket. Now, you must be wondering how you can get your money back from Vueling. A passenger can fill out the refund form which can be found on the website of Vuleing readily. If you do not want to fill out the form, then you can Vueling phone numberwhich is 011 34 931 51 81 58. Use this number, and the customer executive will offer you the support. 

You can request a refund from Vueling Airlines in three ways: by using the official website, phone number, and airport. Read the following information to learn about the procedure for canceling the flight and using the preferred mode:

Via the official website: To quickly request a refund from Vueling Airline, use the official website. You need to mention the required flight details and follow the steps to cancel the flight ticket as shown on the screen. Below are the steps to use the online mode:

  • Navigate to the official Vueling Airlines webpage.
  • Look for the "Manage Booking" option.
  • Then you have to fill out the requested flight details.
  • Press the "Cancel the reservation" button and agree to all the conditions. 
  • The booking will immediately be canceled, and the airline will process the refund in a few days.

Via phone number: Another best alternative is to call the airline at their phone number. Once you get through with the live person, they will cancel the flight ticket and also share relevant information about the refund. You can also ask the executive for any queries, and they will provide the answer. If you want to connect via phone number, go through the given steps:

  • Place a phone call to the Vueling Airlines phone number.
  • Click the button to get a refund for the flight.
  • The call will be transferred to a live person at the airline.
  • Share the flight details and other required information.
  • The executive will cancel the flight ticket, and you will also get a message regarding the cancellation.

Via Airport: When you are unable to cancel the flight through any of the above methods, the last mode to cancel the flight is by visiting the airline's office at the airport. Visit the Vueling reservation counter and share the relevant flight details with the executive. They will assist in canceling the flight and also share the relevant details.

How Do You File a Complaint Against Vueling? 

While traveling with Vueling, if you are unhappy with any services, you can always file a complaint regarding them. Fill out a complaint form through the official website and mention all the necessary information. After that, someone from customer service will reach out to you for help. Following are the instructions to fill out the complaint form:

  • Get to the official webpage of Vueling Airlines.
  • Navigate to the "Help Center" section on the homepage.
  • Tap on the option to file a complaint, and you will be directed to a new page.
  • Fill out the relevant flight details and required personal information.
  • Write down a detailed description of your problem and submit the complaint.
  • Give it a few days, and someone from customer service will contact you for assistance.

Vueling Cancellation Policy:

  • You are entitled to a full refund for your Vueling flight if it is canceled within the first 24 hours of booking.
  • The cancellation fee of the airline depends upon the ticket class, destination, and how late you cancel the flight.
  • Vueling Airlines allows you to cancel your booking up to 48 hours before the flight.
  • If you have booked a multi-passenger flight ticket, then a single passenger Vueling Cancellation is not allowed.
  • If the flight is canceled from the airline's side, then a full refund will be provided.

How Much is the Vueling Cancellation Fee? 

The cancellation fee for Vueling Airlines varies from $50 to $400, depending on the time left for departure and your ticket class. However, if you want to avoid paying the cancellation fee, then it is recommended that you cancel the reservation within 24 hours. Talk to a live person at the airline to get details about the exact fee amount.

How Do I Cancel a Vueling Flight in the App?

The Vueling mobile application can also be used to cancel a flight ticket. The application is available for both Android and Apple devices. You can download the application for free and use it to modify the booking to your liking. To learn about the process for canceling through the mobile app, read the details below:

  1. Open the Vueling Airlines mobile app on your device.
  2. Go to the "Your booking" section from the homepage.
  3. Write down the "booking code" and "purchaser's email" as mentioned on the ticket.
  4. Click on the button to cancel the flight ticket.
  5. You will be able to see the cancellation confirmation on your screen, along with the status of your refund.

How Much Does Vueling Compensate for a Canceled Flight?

When your Vueling flight gets canceled a few days before departure due to a mistake from the airline's side, you will get a full refund along with some compensation. The compensation amount depends on the distance to the destination. To get further information, you can go through the following points:

Less than 1500 KM, $250 
Between 1500 KM and $400
More than 3500 KM—$600

How Long Does Vueling Compensation Take?

After requesting compensation from the airline, it might take up to 60 days to process the amount, as they have to verify all the details. To get information on the Vueling cancelled flight compensation status, you can also contact the live executive at the airline.

How To Contact Vueling Customer Service for a Refund? 

Follow the steps to contact Vueling customer service for a Refund: 

  • Reach out to the authorized website of Vueling. 
  • Select the Customer Service Center option below the page. 
  • Select a topic from the section Ask For a Refund. 
  • Share your Booking code and email address to start the procedure. 
  • Keep following the guidelines to fill out the form. 
  • After the form submission, an agent with connect with you. 


To sum up, Vueling is a dynamic airline that offers different services. Connect with Vueling customer service, which offers its services regarding cancellation, refund, and other various facilities. 

Leave a Reply

Your email address will not be published. Required fields are marked *