What to do if Aeroméxico changes my flight?

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Passengers often get in a situation where they come to know that Aeromeexico has changed their flight for some reason. It can be painful if you have booked the flight with some plans and suddenly learn about the flight change through an SMS or Email. In that case, you are left with a couple of options, as brought up below.

Option 1: Get a Refund

If Aeromexico has changed your flight and you are not willing to travel anymore, then you can cancel your flight ticket without paying any cancellation charges. You can cancel the flight online through their website or by calling the Aeromexico customer service number at 1-800-237-6639.

Option 2: Modification as per your convenience

You can also make modifications to the changed flight instead of canceling it if you are willing to travel according to your conditions. You can ask for a connecting flight, you can also change the date further, you can change the destination to another nearest city, etc., without paying any additional charges to the airlines. 

What is Aeromexico Flight Change policy?

You must read the Flight change policy at Aeromexico mentioned below before changing the flight to see the rules of the procedure applicable to your current situation.

  • According to the policy, you can change the flight without paying any charges within 24 hours of reservation.
  • You are not permitted to change the ownership of the ticket; if you are willing to do so, then, firstly, you have to cancel the flight, request a refund, and rebook for the other passenger.
  • Only date and time change is allowed; you can’t change the arrival, destination, or passenger’s name under any circumstances.
  • The next flight date must be within one year of the original travel date.
  • You can change your Aeromexico flight only if you have booked it through their official website/ app, call centers, or booking offices.

Can I reschedule my flight with Aeromexico?

You can conveniently reschedule your Aeromexico flight after reading their flight change policy through the methods given below.

Method 1: Online

  • Open the website www.aeromexico.com 
  • Click the My Trips option at the top of the Menu Bar and enter your reservation number and last name to access the Booking details.
  • Mark the flight you wish to change and click the Edit option.
  • Select your next travel date using the fare calendar and proceed to the payments page.
  • Pay the required amount online, and the process is complete.
  • You will receive the new e-ticket attached to an endorsement email. 

Method 2: Via Call

Another possibility to change your Aeromexico flight is by calling their customer service number at 1-800-237-6639 and choosing the flight change option. They will forward your call to a specialist who will ask for your booking details. Once you share the details, they will change your flight to the desired date and send you the endorsement email.

What is the Aeromexico change fee?

The amount depends on the flight route, change time, and fare you’ve booked. However, generally, you need to pay the following charges for Aeromexico flight change:

  • USD 300 if you have booked a Classic, AM+, or Comfort fare.
  • No flight change charge is required if you have booked a Flexible, Premier Fare.

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