Claim: Does Turkish Airlines Pay Compensation?

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Posted By: Charles Lawvens

Read the Guidance for Getting Compensation from Turkish Airlines

Turkish Airlines is one of Turkey's flag carriers, offering smooth and evident facilities for booking a flight ticket on its official website. It even allows you to manage your booking and change or cancel your flight right after booking, Further, if your flight is disrupted for any reason, you have the option to request Turkish Airlines compensation quickly. Sometimes, when you notice that your flight is delayed more than three hours or is cancelled for any reason, you get the option to request compensation shortly, You also get help for lost and damaged baggage issues and get compensation for the loss until your baggage is delivered to your address. Similarly, if you want to get more details about the compensation with other services, go through the queries asked by the passengers below.

Does Turkish Airlines Pay Compensation?

Yes, Turkish Airlines pays compensation for various reasons, such as flight delays, cancellations, overbookings, lost baggage, and denied boardings. Therefore, the amount of compensation generally depends on the circumstances and the flight distance, which you need to check when applying for compensation for any reason, You can visit its official website, enter the booking details, and select your flight to check out eligibility for compensation, which you will get effortlessly. Under the European Union Regulation, which applies to flights departing from EU member states or arriving in the EU on an EU-based carrier, you are entitled to compensation for significant delays, cancellations, denied boarding situations, or lost baggage problems. 

How Do I Claim Compensation from Turkish Airlines?

When you face any disruption with your booking or cannot board your flight for any reason, you are authorized to claim compensation from Turkish Airlines. Hence, it does not matter for which reason you will claim compensation, but if you wish to know how to claim compensation, you need to gather valid information. You must have valid documents, ensure you see the booking details, and go for the written complaint form online to claim compensation easily. To avoid doubts, you must check out the eligibility and go through how to claim compensation easily.

  • First, visit Turkish Airlines's official booking website and click the Book & Manage option.
  • Enter the passenger's reservation number and last name into the required fields.
  • View your booking details and select the flight you want to claim compensation for.
  • Check out the reason for the flight disruption and claim compensation by filling out the form quickly. 

Use The Complaint Form:

You can use the complaint form to claim compensation from Turkish Airlines. This is the most convenient method of filing a written claim, but if you face any trouble, follow the simple steps below.

  • First, go to the official Turkish Airlines website and select the Help section.
  • Choose the feedback form shown from the drop-down menu and select Continue with Miles & Smiles.
  • Enter your membership number and password to access your booking details.
  • You can check out the complete details of your flight, including delays, cancellations, and other issues you have faced.
  • Check out the eligibility for claiming compensation, fill out the complaint form, and request compensation shortly.

Contact Someone To Claim Compensation

You can initiate your claim by contacting Turkish Airlines' customer service, which can be done through their official website. You will get the specific section for submitting claims via email or phone. You must provide all necessary details and documentation to claim compensation on time. 

Turkish Airlines Compensation for Delay:

When you notice that your flight is delayed by three hours or more and caused by an issue within the airline's control, you can easily request Turkish Airlines compensation for the delay.. You may get the compensation amount, typically depending on the flight's distance, and it can be around €650 per person under EU law. To prevent confusion, go through the compensation details below.

  • When your flight is delayed for a short distance under 1500 km, you will receive €250 per head.
  • If you travel for a medium distance between 1500 km and 3500 km, you might receive €400 per passenger.
  • For long-distance flights over 3500 km, you can receive €600 per segment. 

Turkish Airlines Cancelled Flight Compensation:

When Turkish Airlines cancels your flight for any reason, you are entitled to compensation under EU 261. You need to check out the cancellation due to extraordinary circumstances, and you were not informed of the cancellation at least 14 days prior to the scheduled departure date. You can get the Turkish Airlines cancelled flight compensation amounts, which can be the same as those for delays. To get more details, check out the conditions for getting compensation for your cancelled flight shortly. Sometimes, when your flight is delayed and cancelled due to weather issues or any air traffic control problem, get compensation for various assistance, and read more about what to do if Turkish Airlines cancelled my flight?

Get the facility of rebooking flights

  • Get reimbursed for reasonable expenses.
  • Acquire fresh meals and snacks without any charges.
  • Accommodation and lounge services.
  • You can find transportation until your flight is settled.

Turkish Airlines Compensation for Delayed Baggage:

When you arrive at the airport, you might face baggage delays and loss issues, a rare situation with Turkish Airlines. But suppose you encounter such an issue when you arrive and your baggage is delayed. You can visit the baggage desk support center or apply on the baggage disruption notification page. According to the U.S. Department of Transportation, you can claim compensation for reasonable incidental expenses incurred due to your baggage being delayed and get the amount of $38,00 per passenger, depending on route, fare types, and additional time for delayed baggage.

Turkish Airlines Compensation Email:

You will also get the facility to connect with a representative team to request compensation, and for that, you can use its email service. You need to provide all relevant details, including your flight information, booking reference, the nature of the disruption, and any supporting documentation, and send them to or Share your questions to get an answer for compensation. 

How long will it take to get my Turkish Airlines Compensation? 

Turkish Airlines provides you with the facility to compensate using a written form online, which takes six months after submitting the original claim form. This timeframe can take more time due to the complexity of the claim. 

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